Hi I've just installed Ubuntu 18.04 When I go to settings / online accounts and click Ubuntu Single Sing-ON and input the correct credentials it just hangs on "Connecting..." and doesn't do anything. If I put incorrect details in however It almost immediately tells me that the credentials are incorrect. Is this a bug or me being silly and is there a work around?
Thanks For any help.
2 Answers
Try removing any existing Ubuntu accounts and adding them again. That simple step worked for me.
You should be getting a message about authorising the snap daemon (which asks for your local root user password). If not, check if snap works:
👉 For more insights, check out this resource.
snap login If you don't have snap, there might be something wrong with your Ubuntu (it should be included by default). Snap can, however, be installed:
sudo apt install snapd If you still cannot add your account, but you only wanted to enable canonical-livepatch, try activating it from terminal:
👉 Discover more in this in-depth guide.
sudo snap install canonical-livepatch sudo canonical-livepatch enable <key> replace < key > with your live-patch key, which can be generated from:
Then go open 'software & updates', click on the 'updates' tab, and enable livepatch
With 20.04, I found that the livepatch URL above redirects to Ubuntu Advantage and that when you click the green button "Get Ubuntu Advantage" then you can create a free key but the command to enable livepatch is different:
sudo ua attach <key>